| How do I indicate that I am still employed at my latest job? | |
| When you edit or add an employment line, choose "present" in the month column. The system will recognize that and adjust the year and output accordingly. | |
| How can I learn more about the WTO? | |
| To find out more about the WTO, just click on "About the WTO" in the WTO web site or go directly to www.wto.org | |
| I cannot view mv CV in PDF | |
| Please try the following: 1. Press shift+reload on your browser. 2. Upgrade to the latest fully functional version of the browser that you will be using. For Explorer go here, for Netscape, go here 3. Then, upgrade your version of Acrobat Reader. Once this has been done, your system should be prepared for viewing the PDF generated file. If the problem persists after these two steps, please e-mail the webfusion administrator indicating your browser type, acrobat version and operating system versions. |
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| How do I enter dates? | |
| Dates should be entered as the format suggests. Therefore, if the date format is indicated as mm/dd/yyyy please enter as an example June 27, 1961 as 06/27/1961. |
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| What are the steps for applying? | |
| Once you are logged in, you will need to complete your profile. This can be done by clicking on My Profile and then going through the list of links on the left side of the screen. It is essential that candidates verify their general information, educational details, language skills, and previous employment histories before they can apply to a vacancy. Once you have completed your profile, you may then click on Current Vacancies to view the available jobs and then click on those which interest you. Once inside the description of the vacancy, you can click on the button in the middle to apply to the vacancy. You may view the complete list of vacancies applied to by clicking on the menu item, My Candidatures. |
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| How should I complete the 'length of stay' fields? | |
| Kindly indicate the lastest move or residence change to your current city and country. If you have moved to Paris on 18 June 1998, please enter 06/18/1998. If this was not a move from outside France, enter the first date you entered France. Please be sure to use the format month/day/year. |
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| What happens when I am attaching a covering letter when I have already applied for a post ? | |
| If you applied for a post already and attach a covering letter, that is fine as long as it is before or on the deadline date for that vacancy. If it is after, it is not guaranteed that it will be considered. |
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| Review your candidature type | |
| What should I know to apply for a G-level vacancy? | |
| G (General Service) vacancies are locally recruited staff. These staff will generally be chosen among those candidates who live within a reasonable distance from the office where the vacancy will be fulfilled. An example - Vacancies for Geneva Headquarters will generally be filled from those who reside locally in the local Swiss or bordering French region. |
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| What is an WTO Temporary Contract Holder? | |
| WTO employees, employed under temporary contracts, i.e. who have completed at least two years of service. Should you wish to have further information, please contact recruit@wto.org |
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| Why should I use the on-line system? | |
The benefits of applying online allow you to:
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| How do I enter Employment history? | |
| On this page, you may click on the button to Enter new employment "lines" or you may click on the employment lines if listed to edit them. You will see only the title of the employment line here, but may view the item completely by clicking Edit. In clicking Edit, you do not have to change any information and may click on return to exit the page. Employment history will appear in chronological order from the latest to the earliest according to the year and the months specified. |
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| How do I enter my skills? | |
| Please click on the box next to the skill desired. | |
| How do I know when my application is complete? | |
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| What are 'WTO Messages' ? | |
| WTO Messages would show any messages that have been sent to you concerning your application to the WTO in general or to a specific post. These can be of a nature of "we will keep your information on file" for unsolicited candidates and any other contacts that HR has made with you concerning statuses for specific vacancies. Generally, unless HR has expressed interest in your candidature, you will most likely not see messages here. |
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| What happens when I click on the button 'Apply' ? | |
| When you click 'apply', you become a candidate for that vacancy. After the deadline, your candidature will be reviewed for the post and you will be contacted if HR is further interested. You may edit your information at any time, but the changes that are current when, after the deadline, HR polls your candidature from the on-line system are those which will be considered. Therefore, it is wise to have your profile complete and up-to-date at the deadline date. |
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| Should I login as an external or iternal applicant? | |
| All users are required to login as external applicants. WTO staff members (HQ, Geneva ONLY) are requied to login as internal applicants. |
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| Where is the submit button? | |
| There is no submit button. The submission of the verification page serves as the completion of your Personal History Form. After your Personal History Form is complete, you may then apply to WTO vacancies. | |
| May I upload documents? | |
| No. We do not accept uploaded documents of any form. This is for many reasons, including virus concerns. | |
| Why should I use the on-line system? | |
| The benefits of applying online are: * Create your own personal account for future visits. * Return to view and update your personal history form at any time. * Apply to more than one vacancy notice. * Upload a cover letter, photo and other relevant documents. * Monitor the status of vacancy notices for which you have applied. * Receive e-mail correspondence about vacancy notices for which you have applied. |
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| How can I include a degree I have not yet received? | |
| Please indicate the expected year of completion in the text box at the very bottom of the Education page. | |
| What if I have forgotten my username and password? | |
| Go to the login page, enter your e-mail address in the space provided at the bottom of the page, and then click Send. Your user name and password will be sent to the e-mail account you indicated in your personal profile. If you have a problem or do not remember the e-mail address you used, please contact the E-Recruitment Administrator. |
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| Do I need to copy and paste documents? | |
| We do not require these documents. They are strictly optional. A covering letter may be copied and pasted in order to express further details about your qualifications for the vacancies you have applied for. We ask that publications, certificates and other such reference materials not be sent unless requested to do so if there is further interest from the organization. |
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| Do I need to adjust my browser settings to use the WTO E-Recruitment system? | |
| You do not have to adjust your browser settings to use the system, but the following configuration will ensure that your browser is fully optimized to use the system: If you are using Netscape: Click Edit->Preferences->Advanced->Cache. Under "Compare the page in the cache to the page on the network," select "Every time I view the page." If you are using MS Explorer: Click Tools->Internet Options. Click Settings under "Temporary Internet Files." Under "Check for newer versions of stored pages," select "Every visit to the page." The official E-Recruitment address is: https://erecruitment.wto.org/public Please do not bookmark the page or save under your favourites. If you have a personal firewall installed on your computer, you should verify its settings so that it will allow our site to be viewed. If you encounter problems accessing your profile, or you are running an older version of your browser which needs to be updated, please update the version of your Browser by following the necessary steps on http://windowsupdate.microsoft.com |
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| What do the checked boxes under the Personal History section represent? | |
| The check boxes correspond to the sections of the Personal History Form. As you complete each one, a check mark appears in the corresponding box so you can quickly see which sections you have finished and which sections are still to be completed. | |
| Do I need to adjust my browser settings to use the WTO E-Recruitment system? | |
| You do not have to adjust your browser settings to use the system, but the following configuration will ensure that your browser is fully optimized to use the system: If you are using Netscape: Click Edit->Preferences->Advanced->Cache. Under "Compare the page in the cache to the page on the network," select "Every time I view the page." If you are using MS Explorer: Click Tools->Internet Options. Click Settings under "Temporary Internet Files." Under "Check for newer versions of stored pages," select "Every visit to the page." The official E-Recruitment address is: https://erecruitment.wto.org/public Please do not bookmark the page or save under your favourites. If you have a personal firewall installed on your computer, you should verify its settings so that it will allow our site to be viewed. If you encounter problems accessing your profile, or you are running an older version of your browser which needs to be updated, please update the version of your Browser by following the necessary steps on http://windowsupdate.microsoft.com |
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| What do the red asterisks (*) indicate? |
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| A red asterisk (*) next to a field indicates that the field is required. Data for all required fields must be entered before a section of the personal history form can be considered complete. | |
| Can I change my user name and/or password? | |
| You can change your user name and/or password at any time. To do so, go to the "E-mail information" section on the personal history form and type a new user name and/or password in the appropriate field(s). Be sure to click Save Changes at the bottom of the page. | |
| My personal profile is complete, how do I apply for a vacancy? | |
| Click on Apply to Vacancies at the top of the page. This will take you to the vacancy list, where you can select which vacancies you want to apply for. | |
| How long does the selection process normally take? | |
| The selection process may last several months. | |
| Where can I add information regarding my other personal skills, hobbies and interests? | |
| Please add this information in the relevant fields under the Additional Information (Optional) section of your profile. | |
| Why don't my previous chosen areas of expertise appear any longer? | |
| The WTO's areas of expertise have recently been revised. If your previously chosen areas of expertise are no longer listed, this means that they have been removed from our expertise list. Therefore, we kindly ask you to review the new list and update your choices in this section. | |
| My area of expertise is not listed. | |
| Please contact us in order to have it added. click here to e-mail E-Recruitment Administrator |
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| I did not receive a confirmation e-mail | |
| Because of the many variables which can delay or stop an e-mail message from reaching you, we ask you to rely only on checking your application status for messages and confirmations and not solely the reception of a confirmation e-mail. You should receive an e-mail confirmation when you begin your initial application and a copy of it will be entered into your profile status. After each time you apply for vacancy, a confirmation message will appear in your personal profile. You will find the confirmation under the link, "View my Status." |
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| Is there a limit to the number of documents I can copy and paste? | |
| You can copy and paste one general covering letter, and upload one photo in the section "Documents / Picture" in the Personal History Form. | |
| Who will read the comments that I submit? | |
| Your comments will be sent directly to the E-Recruitment Administrator. We are always working to improve this system, and welcome any useful comments or suggestions that you may have. | |
| Where can I find the closing date for the Vacancy? | |
| Closing dates appear at the top of each vacancy notice. | |
| Why isn't my information being saved? | |
| As you complete each section, make sure that you have filled out all of the required fields. A required field is indicated by a red asterisk (*). If a required field is not completed, the section will not be saved. Be sure to click the Save button at the bottom of the page. If you have been doing this and the system is not saving your information, please contact the E-Recruitment Administrator. |
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| How do I withdraw my application for a vacancy? | |
| To withdraw an application, please contact the E-Recruitment Administrator. Be sure to specify the vacancy reference number. | |
| What if my degree or diploma is not located in the list? | |
| If your degree or diploma is not located in the selection menu, please select "other" from the list. In the text box below the menu, please indicate the precise title of the degree/diploma. Inform the E-Recruitment Administrator. He or she will add it to the list as soon as possible. |
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| Where can I find the closing date for the Vacancy? | |
| Closing dates appear at the top of each vacancy notice. | |
| What if my language (or mother tongue) is not in the list? | |
| If your language (or mother tongue) is not located in the selection menu, please inform the E-Recruitment administrator. | |
| May I apply for more than one vacancy? | |
| Yes, you may apply for more than one vacancy. Please read the requirements for each vacancy carefully and apply only for those that match your qualifications. |
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| Will I receive a confirmation after I have applied? | |
| You should receive an e-mail confirmation when you begin your initial application and a copy of it will be entered into your profile status. After each time you apply for a vacancy, a confirmation message will appear in your personal profile. You will find the confirmation under the menu link "Correspondence sent". Because of the many variables which can delay or stop an e-mail message from reaching you, we ask you to rely on checking your application status for messages and confirmations and not solely the reception of a confirmation e-mail. |
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| May I still send my application via regular mail, e-mail or fax? | |
| If you applied using the E-Recruitment system, please do not send your CV via regular mail, e-mail or fax. When you complete your application, you will receive a message that confirms that we have your full application on file. Due to the high volume of applications we receive and to avoid confusion, we prefer that you send us only one application. | |
| When I make changes to my Personal History Form, are all of my previous applications updated automatically? | |
| The WTO maintains one Personal History form in its records, which may be accessed at any time. The most recent Personal History Form you have submitted will be taken into consideration on the closing date of the vacancy for which you have applied. Any changes after that date will not be taken into consideration. Although it is not possible to customize your Personal History Form for each vacancy, a specific covering letter may be attached to each vacancy as a means of highlighting certain skills or attributes. |
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| Do I have to fill out the entire Personal History Form? | |
| The left menu on front page of your personal profile indicates which sections from the Personal History Form are required and which are optional. Before we can consider your application, you must complete all of the required sections in the Personal History Form. As you work through the Personal History Form, a check mark appears in the box next to each section you complete. |
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| What if the closing date has not been determined yet? | |
| Please select the option in the closing date year which is "Closing date to be determined". These posts will show up in the list of all vacancies in the main administration page as they are not of a determined closing date and become in effect 'floaters' until they are set with a valid date. |
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| The font sizes are too small | |
| The web site has been designed to have accessibility options. The font size will change based on the settings you have on your browser. To increase or lower the font size, please do the following: 1. Open IE and click on "View" 2. Then click on "Text Size" and select the size that is appropriate for your screen. (Most customers select "Medium") 3. You will now see the size of the fonts change ***Please note - If you are using AOL please exit out of AOL and then follow the above steps. Once you have completed the steps, re-open AOL and you will see the changes in the font size. |
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| Why is there an error when I save my information? | |
| You may be attempting to enter data in the wrong format. When it says 'number', then a number value is required only, not a '-', a 'n/a' or any other data. Please attempt to follow the instructions exactly. If you do not have the requested piece of information or it is not applicable to you, leave the field blank only. |
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| Why is the vacancy decision taking a long time? | |
| We have many applications to process and many criteria to examine for each applicant. The selection process can take a number of weeks to even a few months due to the rigours of placement. Please continue to note the status of your applications. We do update them when their status changes. Due to the large number of communications we receive, we kindly ask that you use this page instead of contacting us directly. |
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| My area of expertise is not listed. | |
| Please contact us in order to have it added. click here to e-mail E-Recruitment Administrator |
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| Can I attach a covering letter to a specific application? | |
| You can attach a covering letter to each vacancy that you are applying for. To attach a covering letter to a specific application, go to the "My Applications" section in your personal profile. Choose the vacancy to which the covering letter applies and under the column "Covering Letter," click, "Add." | |
| Review the full list of FAQs | |
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